FAQ
Problems with the order
Tracking
Pick-up points
Documents
Is it possible to receive the parcel earlier than the scheduled date?
Yes, sometimes a package may arrive early. Logisticians are constantly working to improve transport schemes: routes and flights that were previously unavailable appear. Therefore, the goods are sent to their destination at the earliest opportunity.
In any case, you can track order delivery: if the status indicates that it is ready for delivery earlier than the scheduled date, you can receive the order at the pick-up point or wait for the courier. If it is inconvenient for you to pick up an order, delivery can be rescheduled for a more convenient time or to another order pick-up point. We remind you that the shelf life of orders depends on the type of shipments and the place of their issue. For more information, please contact our support team.