Don’t worry, we are sure that everything is fine with the package. Be guided by the planned delivery date, which can be found on the website (click the «Log in» button and you will be taken to your Personal Account) or in the mobile app. In transit cities, the order may be delayed for up to three days. In case of air delivery, delays may occur due to flight cancellations or when sending a large shipment in one direction.

If there is a delay, the hotline specialists will help you figure out the situation. Contact us and we will definitely help you (+994 12 210 80 79 ).